• June 5, 2020


Pine Rivers Physiotherapy is now offering telehealth video consults as a result of COVID-19. The telehealth consultations allow you to access your physio treatments from home as we understand many patients may be isolated (rural or urban)  or choosing to avoid social situations to reduce their risk.


How Telehealth Will Help With Your Treatment 

While Physiotherapy can be a hands on treatment, there are many ways our team can provide assistance and relief at home. Telehealth consultations allow for:

  • Injury assessment
  • Exercise prescription
  • Program progression
  • Self-treatment strategies
  •  Condition management advice


How Telehealth Works 

These telehealth consults will be delivered by Coviu, a secure system developed by the CSIRO specifically for health services,  ensuring data is not stored and no additional programs are required. Over a video call, physiotherapists will be able to ask questions about your symptoms, assess you while performing certain movements as well as advise and teach the best treatment strategy. For returning patients we will also be able to check your progression and review or add any additional exercises to your program.


Is Telehealth Covered

Telehealth is covered by Medicare, Veterans Affairs, Work Cover and private health funds.

For private health funds to cover telehealth consultations, the patient must:

  • be undergoing an existing course of treatment and have seen the Physiotherapist over the past 6 months, or
  • be a new patient with the telehealth physiotherapy consult being recommended by their general practitioner or other medical specialist, and the primary condition treated being post orthopaedic surgery rehabilitation (total hip or knee replacement).


What You Need For telehealth Consultations

For telehealth consultations, you will need to be connected to the internet, have a working email address for your consultation link to be sent to and have access to a device with a camera (for example a laptop/tablet/smart phone).

To book an appointment please call us or visit our Covid-19 website.

Phone: 3889 6056




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